This page will be updated with information on issues affecting the running of Goldsmiths, University of London.
ITDS are currently aware that some Paper Cut printers are not releasing jobs, when they are sent to the printer or the printer has lost connection to the network.
We are working with our third party suppliers to resolve the issue.
We apologise for any inconvenience this may cause.
Regards
ITDS
All Paper Cut printers will be unavailable on Wednesday 4th Feb between 13:00-17:00
This downtime is to allow for a critical security patch to be applied.
We apologise for the this downtime, and for any inconvenience it may cause.
If you are not able to access the Paper Cut printers after this time please contact: IT Service Support via
Hornbill: https://live.hornbill.com/gold
or
Live Chat: https://www.gold.ac.uk/it/service-desk/
Kind Regards
ITDS
It has come to our attention that there are lifts and stair lifts across campus that are currently experiencing problems.
Please be assured that we are working with external contractors to get these up and running as soon as possible.
Anthropology Building – 34 Lewisham Way
If you are aware of any problems with our lifts, please raise a job with the Estates Help Desk.
Last updated
11/12/2025 – 13:06