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This page will be updated with information on issues affecting the running of Goldsmiths, University of London.

Service Restored – Agresso

The Agresso website is now available

We apologise for any disruption this outage may have caused to your business service. If you are not able to access Agresso, please contact: IT Service Desk on +44 (0)20 7919 7555, or email helpdesk@gold.ac.uk

IT&IS

Important: Phishing email subject heading “Professional Development Opportunities”

Some staff have received a hoax (phishing) email: do not open the attached pdf as it contains malware and delete email immediately.

If you have opened the PDF or have any questions, please contact IT&IS Service Desk.

T: 020 7919 7555

E: servicedesk@gold.ac.uk

For more information on email security, please see the  Information security pages :

https://goldmine.gold.ac.uk/NewsEvents/Pages/Information-Security-22-08-2018.aspx

 

 

Online Printing Account Issue

Online Printing Accounts:
We are currently experiencing some online printing account issues.

If you are a new user, you will not be able to create an online printing account.

If you have an existing online printing account, you should be able to continue using it. However, if you need to reset your password or make changes to your details, you will not be able to do so.

We are looking into this issue.

Pcounter payments:
There are no issues with paying for printing, using the Pcounter machines, on campus.

IT & IS