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This page will be updated with information on issues affecting the running of Goldsmiths, University of London.

Learn.gold unavailable Saturday 2 July

Learn.gold will be unavailable form Saturday 2 July 9am to Sunday 3 July 9am This downtime is to allow Single Sign On (SSO) to be added. 

From 3 July 2022, the way you sign-in to learn.gold will change: rather than the Learn.gold sign-in page you will see the Goldsmiths sign-in page, 

Enter your username and password as usual when prompted. Your username should be in the long form, for example: pbear999@campus.goldsmiths.ac.uk 

If you’re already signed-in to Outlook, or Library Reading lists, then you will automatically be signed into learn.gold. 

If you have issues signing-in after 3 July, please contact the IT&IS Service desk at https://gold.ac.uk/it/

As part of this new process, staff and student user accounts that have been disabled for more than 18 months will be deleted.  

Network maintenance planned for evening of Tuesday 28 and Wednesday 29 June.

The network may be unavailable for short periods at the following locations and times:

  • Dixon Road and Lewisham Way: network unavailable for short periods Tuesday 28 June, between 19:00 and 21:00.
  • All campus locations: network unavailable for short periods Wednesday 29 June from 21:00 (available Thursday).

This planned downtime is to allow essential maintenance to our network.

 

Network maintenance is also planned for evening of Tuesday 12 July.

Any updates about this work will be posted on Status.gold and Goldmine.

If you are not able to access services after these times, please contact the IT&IS Service Desk:

We apologise for any inconvenience this downtime may cause.

 

IT&IS Service Desk

Student and Staff ID Cards

If you are coming into campus – please remember your ID card as you will be asked to show it.

Access to the Richard Hoggart Building and main campus is only through the front entrance of the Richard Hoggart Building.

If you have visitors or guests coming to campus, please inform our Front of House and Security team.

RHB Connectivity Issues

Dear All

We have identified a connectivity issue on the 2nd floor of RHB following works as carried out last night.
Engineers are on site and working to resolve the issue, we will post updates here as soon as possible.

Kind Regards,

ITIS

29/06/2022 08:21am

28 June 2022 – No Access via Barriedale Vehicle Gate

While works are taking place to ensure a more resiliant solution, there will be no vehicular access via the Barriedale Gate on 28 June 2022.

We apologise for any inconvenience caused.

23 June 2022 – Lockwood Building – Drainage Investigation Works

On the 23 June, work is due to start to investigate some of the drainages outside of the Lockwood Building.  This will involve excavating a pit outside the fire exit of the Lockwood Building that opens directly opposite the entrance of Professor Stuart Hall.

The fire exit will be out of use for the duration of the excavation and inspection of the drainage.

Works are expected to last approximately 1 week.

We will of course endeavour to cause as little disruption as possible while these works take place.

Richard Hoggart Building – Sash Window Repairs

Between 24 May and 14 July repairs will be taking place to a number of the sash windows at the rear of the Richard Hoggart Building.  During this time, there will be restricted parking in some bays due to Health and Safety concerns.

We apologise for any inconvenience caused.