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This page will be updated with information on issues affecting the running of Goldsmiths, University of London.

Planned Maintenance To Printing Services

Due to essential maintenance work, the printing availability will be affected between the hours of 7 am & 9 am on 26th of June.
The work is to update our printing services to the latest security patches & is expected to take no longer than 30 minutes per service.

If you have any queries regarding the updates, please contact the Service Desk on ext 7555, or email helpdesk@gold.ac.uk.

Kind regards,
IT Service Desk

My Goldsmiths, Columbus and Unit-E – Now Available

My Goldsmiths, Columbus and Unit-E are now available.
We apologise for any disruption this outage may have caused to your business service.
If you are not able to access My Goldsmiths, Columbus or Unit-E please contact:
IT Service Desk on +44 (0)20 7919 7555, or email helpdesk@gold.ac.uk
We will continue to monitor the performance of this service, closely

IT&IS Service Desk

Important: Phishing email subject heading “Professional Development Opportunities”

Some staff have received a hoax (phishing) email: do not open the attached pdf as it contains malware and delete email immediately.

If you have opened the PDF or have any questions, please contact IT&IS Service Desk.

T: 020 7919 7555

E: servicedesk@gold.ac.uk

For more information on email security, please see the  Information security pages :

https://goldmine.gold.ac.uk/NewsEvents/Pages/Information-Security-22-08-2018.aspx

 

 

Online Printing Account Issue

Online Printing Website:

The online printing website is no longer available.

This means you can no longer make online payments for printing.

We are urgently looking into this issue.

Pcounter payments:
There are no issues with paying for printing, using the Pcounter machines, on campus.

IT & IS