Navigation

This page will be updated with information on issues affecting the running of Goldsmiths, University of London.

Intermittent Network Issues

We are aware of intermittent issues when connecting to external websites using the college network.
The situation is currently being investigated.

ITIS

 

Disruption to campus internet and systems on Wed 11 Dec

Between 7am – 9am on Wednesday 11 December, we will be testing our systems and infrastructure.

During this time:

  • There will be no internet or Wi-Fi (eduroam) in Goldsmiths buildings, Loring Hall and Dean House
  • Many Goldsmiths systems (eg Learn.gold, timetables, email and Agresso) will not be available
  • Staff will not be able to connect to the Goldsmiths network remotely

We expect everything to be restored and working as usual by 9am. Any changes to this will be posted here.

If you cannot access any services after 9am please contact the IT Service desk.

Professor Stuart Hall Building Telephony services unavailable 6 pm Monday 16 December – 8 am Tuesday 17 December

Professor Stuart Hall Building: Telephony Alcatel server upgrade
Telephony services unavailable 6 pm Monday 16 December – 8 am Tuesday 17 December

These planned essential maintenance works are to upgrade the telephony server in the Professor Stuart Hall Building. There will be no telephony services on all Alcatel desk phones between the published times.

If you are not able to use your desktop phones after this time, please contact the IT&IS Service Desk on +44 (0)20 7919 7555, or email helpdesk@gold.ac.uk

We apologise for any inconvenience this downtime may cause.

IT&IS